The current crop of Mink staffers includes a musician on the verge of a breakout European tour, an aspiring special effects makeup artist, a budding interior designer and a flamboyant kid from the suburbs exercising his new found independence.
Each brings a unique world view to their work. I tell each one when they’re hired that on the highway of life, working here is a pit stop. I trust they will work hard, make new friends, learn something new, make some money, and go on to pursue their passions and be productive members of society. It doesn’t always work out well, but more often than not I have relative stability in the staff schedule and I don’t have to stress over staffing shortages.
I recently posted a Craigslist advertisement for a full time barista. No experience necessary, as I hire for attitude and train for skill. During the interview, I assess for common sense, and any glimmer of hope that the candidate had instilled in them an old fashioned work ethic. Did they have chores growing up at home, or were they helicoptered by their parents and unwittingly given a false sense of entitlement?
One of the applicants stood out in a most unique way. At 75, he was facing mandatory retirement, but still felt he had a lot more to contribute. What he lacked in agility, he made up for in enthusiasm. A generous government pension notwithstanding, I imagined he was seeking employment more for the social aspect of café life, than the salary. But after some rudimentary bar training, he failed to grasp our standards for customer service.
See for yourself. Take a look at this:
Mink A Chocolate Cafe Ltd.
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